With over 20 years conducting focused user research sessions, I develop research plans, conduct detailed one-on-one user interviews, and contextual inquiry sessions to validate requirements, uncover latent user needs, and better understand user communities.
Building on well-formed market research & competitive analysis, I collaborate with Business & technical stakeholders to help deliver the most useful product to users in the least amount of time across a wide variety of operating models & delivery mechanisms.
I am deeply experienced in developing solid logical and information models that underpin complex transaction applications for both desktop & mobile, relying on data and validated research to create understandable, extensible application platforms.
I understand how to create beautiful user interfaces, relying on iterative sketching and ideation techniques to quickly develop modern, felxible, and intuitive interaction models, and design pixel-perfect, on-brand visual designs.
I have experience with all modern prototyping and testing platforms, from simple paper prototypes to all current online & offline prototyping applications. I know which tools to use at every stage of the design process to get a better understanding of applications' usabilty as quickly and effectively as possible.
I have extensive experience in sourcing the best UX/UI talent in the industry— building and nurturing long-lasting, highly effective teams that love to work together and thrive in high-pressure environments.
I closely collaborate with teams across global organizations to design and deliver quality software, uncovering user needs and balance them with business goals.